FRESH by Fraya General 
FAQ's

What size are your bracelets?

All of our bracelets are designed around size 6 1/2" - 7" wrists.  This is a standard size and please keep in mind that as the bracelets do stretch, that size will fit most wrist sizes. However, we do know that wrists come in many sizes as do people's desired fit, so we can customize the size of nearly every bracelet in our collection. 

Please reach out to us with any special requests.

Do you offer gift wrapping?

Any item ordered will come in a FRESH by Fraya gift bag or gift box making them ready to be gifted or to be enjoyed by yourself. You may add one of our meaningful cards to any order or we can accommodate any special message by request. Should you choose to send your gift directly to the recipient, we are happy to include a personalized note letting them know who it came from. Please just include your request in the notes section of your order. Please email us at freshstylesbyfraya@gmail.com if you have any questions or special requests.

I cannot find what I am looking for on the site....

As we are continually adding new products to the store as well as prioritizing our customers and orders, there may sometimes be a delay in items being uploaded to the website. If you have seen an item on Social Media that you would like to purchase but cannot find it on the site, please contact us through the website or send us a DM and we will either get it added to the site for you to purchase or you can purchase it directly through us via Instagram.

Do you offer Gift Cards?

Yes we do! We offer both E-cards or physical gift cards. E gift cards will be emailed to directly to the recipient and the physical cards can be mailed to yourself or directly to the recipient. Gift Cards are available under extras. If you do not see the denomination that you desire or have any questions, please contact us via the link on this site or at freshstylesbyfraya@gmail.com

Do you do custom orders?

We love custom orders! Our customers have their own unique and great sense of style and we love accommodating that. If you have something specific that you'd like us to make or some design changes in a piece that  you see on the site or our Instagram, please send us a custom order request with a detailed description of what you are looking for. We will review it and respond ASAP with a price quote and any questions. When ordering customs, turnaround time is typically 1 to 3 days. We will always email you a picture for your approval/changes prior to shipping.

 

Do you do Bulk/Group Orders?

 

We sure do! Please use the custom orders form to send us your request. We offer bulk discounts. Please try to include as much detail as possible and we will respond to you with a quote and a timeline for your order as quickly as possible. Our bracelets make great gifts for network marketing or corporate fundraisers. We want to bring your ideas to life! 

Do you do Fundraising?

We love helping groups or teams to fundraise. If you have an interest in this, please send us a detailed email at freshstylesbyfraya@gmail.com and we will get back to you ASAP to discuss your options. We do our best to make your fundraising experience as easy, hassle free and as fun as possible! 

Do you sell wholesale?

Absolutely! We think our items make the perfect addition to any retail store or location and would love to work with you to make this happen. Please reach out to us with any inquiries.

Do you do collaborations?

We love to collaborate! If you have an interest in collaborating with us, please contact us for information on how you can work with us as we'd love to have you! 

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